Your AI receptionist

Focus on your clients.Alfred answers everyWhatsApp message.

Alfred answers customer questions, captures booking intent, and brings in your team when a human should take over.

Book a demo

How Alfred works

Works on

Your AI receptionist

Focus on your clients.Alfred answers everyWhatsApp message.

Alfred answers customer questions, captures booking intent, and brings in your team when a human should take over.

Book a demo

How Alfred works

Works on

Your AI receptionist

Focus on your clients.Alfred answers everyWhatsApp message.

Alfred answers customer questions, captures booking intent, and brings in your team when a human should take over.

Book a demo

How Alfred works

Works on

Your inbox is already your front door

When someone messages your business, they are already considering you. But if the reply is slow, incomplete, or buried inside WhatsApp, that warm enquiry can quietly become someone else's booking.

When someone messages your business, they are already considering you. But if the reply is slow, that warm enquiry can quietly become someone else’s booking.

Testimonial

Real results from real customers.

3 hours

of support time freed each day

15-20

unique customers handled daily

“Running the manual customer support queries so much smoother with Alfred! Customers get responses almost immediately, freeing up time so my practice managers have capacity to focus on internal operations and customer relationships on site so much better.”

Dr James Yap

Managing Director & Head Dentist

How Alfred works

Alfred is trained on your business knowledge, so every reply sounds like your best front-desk staff.

Answer from approved knowledge

Alfred uses your services, prices, opening hours, policies and FAQs to answer clearly and consistently.

Answers from approved business knowledge, not guesses

Collects the customer need, contact details, and service interest

Works across web chat and WhatsApp

Alfred chooses what to do next

Alfred understands what the customer needs, checks your approved information and rules, then moves the conversation forward.

Gives the customer the information they need.

Asks for missing details before taking action.

Brings in your team when Alfred is unsure.

Books, reminds, and reschedules

Alfred keeps your calendar up to date from the first booking to the final reminder.

Guides customers to booking, consultation, or callback

Routes to the right staff member

Hands off sensitive or high-value cases with context

Escalate with full context

When judgment is needed, Alfred pauses and gives your team the conversation context to take over.

Alerts your team with the reason and a concise summary when Alfred is unsure

Your team takes over to resolve what needs a human decision

Hand the conversation back to Alfred anytime, using the full conversation history

Keep every conversation visible

Track customer details, preferences and follow-up so nothing gets lost after the first reply.

Customer history to see previous conversations, bookings and handoffs

Customer preferences captured automatically as Alfred talks to your customers

Follow-up scheduling so your team always knows who needs attention

How Alfred works